Payment Policy
Effective Date: January 3, 2025

At Sunncite, we strive to provide a seamless and secure payment experience for all our customers. Below is an outline of our payment policy to ensure clarity and transparency during your shopping experience.

Accepted Payment Methods
We accept the following payment methods for online purchases:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay
  • Google Pay

All payments are processed securely through encrypted payment gateways to ensure the protection of your personal and financial information.

Order Processing
Orders are only processed once payment has been successfully completed. If there are any issues with your payment (such as insufficient funds, incorrect payment details, or fraud alerts), we will contact you to resolve the issue before your order is processed.

Sales Tax
Sales tax will be applied to orders where applicable based on the shipping address. The exact tax amount will be calculated during checkout and will be included in the total price displayed.

Payment Security
We take your security seriously. All transactions made on our website are processed through secure payment systems, and we utilize SSL encryption to protect your personal and financial data.

Pricing and Currency
All prices listed on our website are in U.S. Dollars (USD). In case of any pricing discrepancies due to system errors, we reserve the right to cancel or modify your order, and we will notify you immediately.

Payment Confirmation
After completing your payment, you will receive an email confirmation with the details of your order. This email will include an order number, billing information, and a summary of your purchase. Please retain this email for your records.

Refunds and Cancellations
If you wish to cancel an order or request a refund, please refer to our Return & Exchange Policy. Refunds will be processed back to the original payment method used for the purchase. Please note that depending on your bank or payment provider, it may take several business days for the refund to appear in your account.

Customer Support
If you have any questions regarding payments, please contact our customer service team at info@sunncite.com. We are happy to assist with any payment-related inquiries or issues you may encounter.