Terms and Conditions
Effective Date: January 3, 2025
Welcome to Sunncite! By using our website (https://sunncite.com) and placing an order, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or making a purchase. If you do not agree with these terms, please do not use our website.
1. General
These Terms and Conditions govern your use of the Sunncite website and any purchases made through our website. We may update these terms from time to time, and any changes will be posted on this page. By continuing to use the site after changes have been posted, you agree to the updated terms.
2. Account Registration
To place an order on Sunncite, you may need to create an account. When you register, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account. If you suspect any unauthorized access to your account, please contact us immediately.
3. Products and Availability
We make every effort to ensure that the products displayed on our website are available and accurately represented. However, availability may vary, and we cannot guarantee that a product will be in stock at the time of your order. If an item becomes unavailable, we will notify you and may offer a refund, exchange, or backorder option.
4. Pricing and Payment
All prices on Sunncite are listed in U.S. Dollars (USD). Prices are subject to change without prior notice. We reserve the right to correct any pricing errors. Payment for orders must be made at the time of purchase, and we accept the following methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
By submitting an order, you confirm that the payment information provided is correct and valid. We will process your order only after successful payment.
5. Shipping and Delivery
Shipping details, including costs and delivery timeframes, are outlined in our Shipping Policy. We strive to process and ship orders in a timely manner. However, we are not responsible for delays caused by third-party carriers or unforeseen circumstances such as weather conditions, strikes, or other events beyond our control.
6. Returns and Refunds
If you are not satisfied with your purchase, we offer a return and refund process. Please review our Return & Refund Policy for information on how to initiate a return, refund eligibility, and terms.
7. Product Use and Warranty
All products sold on Sunncite are intended for personal use only. We make no warranties, express or implied, regarding the quality or suitability of products for any particular purpose. If a product is defective or damaged, please refer to our Return & Refund Policy for guidance.
8. Intellectual Property
All content on the Sunncite website, including but not limited to images, text, logos, designs, and trademarks, is the intellectual property of Sunncite and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our site without express written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Sunncite is not responsible for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products. Our total liability, for any reason, will be limited to the amount paid for the specific product in question.
10. Privacy Policy
Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website and making purchases, you agree to the terms of our privacy policy.
11. Modifications to the Website
We reserve the right to modify, suspend, or discontinue any aspect of our website at any time, without notice. We are not liable for any disruption or technical issues that may arise as a result of these changes.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Indiana, United States. Any disputes arising from these terms or your use of the website shall be resolved in the courts located in Indiana.
13. Termination
We reserve the right to terminate or suspend your account and access to our website if you violate any of these Terms and Conditions or engage in fraudulent, illegal, or inappropriate activities.
14. Contact Us
If you have any questions or concerns regarding these Terms and Conditions or any other aspect of our website, please contact us at info@sunncite.com. Our customer support team is available to assist you.